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B2B (business-to-business) marketing applies to the strategies organizations use to communicate with each other and drive sales.
The marketing efforts aim to familiarise prospects with the brand and product/service and turn them into actual customers.
Ready for the most recent B2B stats?
Let's get down to business:
The following stats show the highlights of the B2B marketing world:
The business-to-business buying and selling process is pretty complex. It involves many players, but the decision-makers have the final say.
Let’s take a closer look:
(Source: CEO World)
77% of business-to-business buyers had an overly complex last deal.
Unlike B2C, where a sale is made within seconds, finalizing a B2B purchase can take as long as a few weeks to months.
But here’s the good news:
(Source: Marketing Charts)
The latest B2B marketing stats reveal that for 33% of B2B marketers, completing a sale takes an average of four to six weeks.
Previous research showed that 74.6% of new customer sales took at least four months.
So the cycle is getting shorter.
(Source: CEO World)
When making B2B purchase decisions, Millennials (aged 26–41) want a personalized shopping experience similar to what B2C provides.
B2B marketing stats show that the business-to-business customer experience index is below 50%, while business-to-customer (B2C) brands score between 65% and 80%.
The B2B industry can also benefit from such consumer personalization—brands can track buying behaviors, target clients with ads, and thus make more sales.
(Source: Sagefrog Marketing Group)
51% of B2B professionals indicate website development as the largest marketing expense in 2021.
The other marketing spending areas were as follows:
(Source: Trust Radius)
Last year, Generation Y-ers were in the spotlight of B2B tech buying decisions leading with 60%. Gen X ranked second with 32%.
Baby boomers and Generation Z stayed far behind, with 6% and 2%, respectively.
Content is a significant part of the B2B decision-making process.
But what type of content do buyers prefer?
And why is content personalization so important?
Let’s investigate further:
(Source: Marketing Charts)
Here’s what content influences purchase decisions most:
(Source: Industrial Marketer)
Video content is an excellent tool for capturing a person’s attention. 82% of online users are inclined to buy goods or services after watching a video.
B2B video marketing statistics confirm that 41% of marketers already use such content to drive sales.
(Source: Marketing Charts)
The other sources buyers of marketing technology find content are:
Let’s look at other impressive B2B content marketing stats:
(Source: Marketing Charts)
Content personalization is a significant purchase factor for buyers. That’s why sellers have to personalize their content for every decision-maker involved.
The decision-making phase is one step before finalizing the sale, so impressing all participants is crucial in closing the deal.
(Source: Marketing Charts)
Eight out of those thirteen pieces of content come directly from the vendor. The other five come from third-party sources.
B2B eCommerce stands for business-to-business electronic commerce. Companies buy and sell goods/services to each other through online sales portals. A perfect example of such a site is Alibaba.com.
(Source: Research and Markets)
The intermediary-oriented model segment continues to lead in 2022. It allows commercial buyers and sellers to communicate and make transactions with each other through marketplaces.
B2B marketplace owners maintain a log of traders and purchasers and profit from charging fees on transactions, listings, ads, etc.
(Source: Research and Markets)
Future trends show that the business-to-business eCommerce market has plenty of room for expansion.
According to the latest B2B eCommerce statistics, the compound annual growth rate (CAGR) between 2022 and 2030 is forecasted to reach 19.7%.
Such exquisite results come from the fast adoption of new technologies in the B2B eCommerce sector. Companies have become more open to integrating online channels to increase revenue, especially after COVID-19.
(Source: Statista)
17% of all US B2B sales in 2023 are expected to occur online.
In 2019, only 13% of all business-to-business deals in the US were digital.
B2B marketers use different methods to approach prospects and reach sales goals.
One of them is email marketing.
Is it still popular or fading away because of social media?
Let’s find out:
(Source: Sales Insights Lab)
Sales agents complain that prospects don’t reply to emails or answer their phones anymore. But there are new ways of contacting potential buyers—through online media platforms.
However, the email approach is still widely used:
(Source: Sagefrog Marketing Group)
75% of B2B experts use social media as the second-best marketing tactic.
Content marketing and blogging are also in the top three, with 69%.
Let’s look at B2B social media statistics next.
16. 84% of B2B executives use social media as a source for purchasing decisions.
(Source: Leadspace)
92% of B2B buyers use social media to connect with leaders in the sales industry.
(Source: Sagefrog Marketing Group)
86% of B2B marketing specialists identify LinkedIn as their most used social media platform.
Facebook is used by 79% of B2B marketers, followed by Twitter (60%), Instagram (60%), and YouTube (56%).
Only 5% don’t use social media.
(Source: Sagefrog Marketing Group)
The number one sales and leads source is, of course, referrals, with 65%.
Email marketing is second with 38%, while search engine optimization (SEO) ranks third with 33%.
Businesses should always keep an eye on the latest trends in the industry. Staying relevant and up-to-date with customers' needs is crucial for achieving positive results.
Here’s what’s trending in B2B marketing:
(Source: Sagefrog Marketing Group)
The ABM strategy focuses on a selected group of high-value accounts and targets them with tailored marketing campaigns.
The other four highest-performing strategies in the top five were:
(Source: Forbes)
Thorough online research is one of the B2B sales trends in 2022 that’ll only grow in the future.
B2B buyers analyze the vendor’s online presence before proceeding to the sale phase. That’s why now web content is more influential than ever.
(Source: Insider Intelligence)
The US B2B advertising spend was nearly $26 billion in 2021.
Digital advertising is another one of the B2B marketing trends in 2022 that will continue well in 2023.
In 2021, digital advertising was accountable for 42% of the total B2B advertising in the US. By 2023 that share is projected to grow to 48%.
(Source: Insider Intelligence)
It’s predicted that the American B2B digital market will grow 16.8% and reach $12.65 billion in 2022.
In 2023, another growth of 15.1% is forecasted, leading to US B2B digital spending of $14.57 billion.
Our B2B marketing statistics confirmed that organizations have it all covered when doing business with each other. Numbers are going up while new strategies and trends emerge.
A bright future awaits the business-to-business sector. What more can we ask for?
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